Installation tips

Installation of 64 bits version of Woody products causes error on some Operating Systems
On some operating systems, the installation of a Woody product in 64 bits version will cause the following error : To solve this problem, please do...
Wed, 21 Mar, 2018 at 9:50 PM
Scripts starts and stops immediately, with error 48
If when you start scripts, they turn on (green status) and they turn off (grey status) you can try to stop the woody service, then delete all files in the ...
Fri, 8 Dec, 2017 at 9:57 AM
Chromium freezes while using or configuring Woody in2it
On some workstations, it happens that Chromium freezes regularly when using Woody in2it (main user interface or configuration pages). This is due to a sett...
Mon, 14 May, 2018 at 10:58 AM
Woody in2it installation fails with an error, and Chromium is not installed properly
On some workstations, it happens that the Chromium browser installation, triggered by the Woody in2it installer, fails causing an interruption of Woody in2i...
Mon, 14 May, 2018 at 10:52 AM
Unable to start ingestSrv3
If the global status (first line) in the manager tab, stay in grey or red, one of your precess can't start. To find this process, switch into devel...
Tue, 26 Nov, 2019 at 3:20 PM
Install custom SSL Certificate
See in the attached file, how to generate a CSR and install custom .pem certificate
Tue, 26 Nov, 2019 at 4:00 PM
Integration with OKTA authentication provider
Starting in version 3.3, Woody software supports OKTA as external authentication provider, using SAML2 protocol. This integration allows:   Import of Okt...
Tue, 11 Feb, 2020 at 4:09 PM
How to manage passwords in a Woody environment
This document enclosed describes the various authentication processes involved in a Woody installation, and how to change default passwords to improve secu...
Mon, 20 Jul, 2020 at 8:21 AM
How to backup Woody configuration
This procedure applies from versions 3.3 of Woody products. The docuemnt enclosed describes the various procedures to backup and restore Woody configu...
Mon, 20 Jul, 2020 at 8:25 AM
Database failover procedure
Tue, 28 Jul, 2020 at 3:17 PM